Contact Support
Can’t reach your website or email not working?
We can help! Since we take unauthorized attempts against our email and websites seriously and have tight firewall rules in place to keep your site and email safe! This may result in accidental blocking of your account especially if there was a recent password change which can trigger our server firewall and you may become blocked on the server. We carefully evaluate all requests and will not unblock any ip address that does not appear to be that of a valid user.
Office Address
Phone: 519.457.3505 or toll free: 1.877.959.9969
Business Hours: 9am-5pm M-F.
Technical support: Please contact us via our contact form or give us a call during business hours.
After Hours support: Provided by email – please send your message via our contact form. If you have a very urgent request, you may call our emergency number at 519-494-4785.
Mailing Address:
The Net Now / Advanta Web Design
380 Wellington Street
6th Floor
London, Ontario N6A 5B5
Canada